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Delivery is available via overnight courier to the shipping address you specify Tuesday though Friday. Saturday delivery is available for an additional $15.00 per box (typically up to 45lbs.) in most areas. Deliveries are typically between 10:00 am and 5:00 pm. Please select a "delivery date" for your order and your order will be processed and shipped overnight the day before. Same day shipping cutoff time is 10 a.m. EST.

All orders are sent Signature Release (No signature required). Please make arrangements for the package to be left in a cool, dry spot away from the sun if you are unable to be present for delivery. If you’re sending as a gift, please be sure to notify the recipient that something perishable is expected. Once your package is delivered, please place it in a cool environment or your refrigerator until you are ready to prepare your feast. Lobsters should be prepared the day of arrival.

We cannot guarantee delivery times during major holidays or delays due to weather. We reserve the right during these events to contact you and make alternative shipping solutions to ensure the highest customer satisfaction and highest quality of seafood. We do not deliver lobster to P.O. boxes, please provide a physical address for delivery.

We guarantee the quality of our seafood. Please carefully follow the care instructions you receive with your shipment. All claims must be made on the day of delivery by calling 877-222-4630. No claims will be honored if not made on day of delivery.

Business hours are 9 a.m. to 5 p.m. Eastern Time Monday through Friday. You may leave a voice mail message after 5 p.m. We are generally closed on major holidays. If you have any questions during non-business hours and can also email

Gift certificates are sent via email. Your gift certificate will be delivered 1-3 days after your purchase date.

40 Commercial St Portland, ME 04101 United States 877-222-4630

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